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We bought a BMW i3 not knowing the vehicle had so many faults, and the company's system could lock up your car, and seize the transmission, so that you are left stranded in the middle of nowhere, on the side of the road, or in traffic, with a 15k brick. We wondered if that was safe? Or, legal? But then found, allegedly, it was company policy, not to tell people what the problem with their car is. And, with the dealer approach of replace everything, also appearing not to know what is wrong with the car, it could soon become a service problem nightmare.
This marred our opinion of what could be the beginning of a great sports car project. Ideal, to show that long life components like the carbon fibre frame and alloy suspension components, could serve for another 10 years, where the running gear, transmission and motor could in theory last a lifetime, with proper maintenance.
For sure, without being allowed to see the computer logs, we will be operating in the dark. All of the BMW components would be scrap metal. Designed to be so expensive to service, and not to allow owners to service the vehicles themselves, that it made a nonsense of designing a car with long life components, if it was in reality, destined for the crusher. In our view a serious misrepresentation. Where customers were sold the expectation of sustainability.
That is hardly sustainable in United Nations terms, where Germany is signatory to the SDGs, as are their target sales countries! And EVs are one way of tackling climate change. But not if they add to global warming, by not supporting the second user market. Surely, such policies run contrary to responsible consumption and production, as per SDG 12?
The challenge comes in three parts:
1. To unravel the minefield of complex fault finding, where the onboard computer, and internet based communications is more of a problem than a cure. Especially where the so-called diagnostics are anything but a diagnosis for the patient; a sick i3.
2. Part one of the challenge may include lobbying to change the law, as it may affect the United Nations' SDG objectives.
3. To physically replace the standard bodywork, with a custom design for a two seat sports car, with gull wing doors.
Simply put, if you do not know what the problem is, you cannot fix it. Whereas, if you know what the problem is, one of our in house mechanics will be able to replace parts, or refurbish existing components. And, at significantly lower cost than regular mechanics. And especially BMW dealer prices.
BMW know this, and dealers rely on the fact that they shroud their diagnostics in secrecy, to underpin their high service prices. But is this just a BMW tactic. Or, are other makers also hijacking customer's cars, then charging the earth for servicing?
Apparently not. The practice of a computer system "locking out" a driver from charging appears to be a standard feature across the entire EV industry, moronic as that may be. And is in our view extremely dangerous. Have programmers lost their marbles?
Why
not just tell the driver what the fault is?
But, the symptoms will trigger for many lesser problems. And, why lock the wheels?
Locking the wheels is a major inconvenience, turning the hijacked car into a potential accident, and making recovery difficult. Talk about stupid! If there is a battery issue, just isolate the battery, dum-dum.
With the wheels locked, the car cannot be pushed to a safe location, and cannot be towed in the usual way, with a tow rope. Safety of passengers is thus compromised by poor design decisions. What idiots dreamt that up? Or, is this a deliberately malicious practice?
Bang
goes the second user market.
BMW DEALERS
In Sussex, there are two main dealers: Group 1 (Brighton, Hailsham and Worthing) and Vines of Gatwick. Unlike other locations, London is home to the UK's only dealership owned and operated directly by BMW UK, rather than a third-party group; BMW Park Lane.
Hedin Automotive: Controls many of the former Stephen James sites (Enfield, Woolwich, Bromley).
THE UN'S SUSTAINABILITY GOALS
We argue that an electric vehicle that becomes un-repairable because of software lockouts is not a sustainable product, no matter how clean its tailpipe emissions are. When a car like the BMW i3 built with carbon fibre, aluminium, and a battery pack designed for decades of service becomes an expensive brick because of inaccessible software, it directly contradicts the very principles the UN s Sustainable Development Goals (SDGs) are meant to uphold. And here is why:
1.
SDG
12: Responsible Consumption and Production
It
can be argued that:
The first step could be a letter to BMW, raising these issues, and asking for their help. This might be by way of a formal complaint, to their head office in Germany:
BMW Headquarters (Germany) Official Address
LINKS:
http://en.wikipedia.org/wiki/BMW_i3
SEAVAX - How can a BMW i3 help the SeaVax crew to clean plastic waste from our oceans? By reducing their fuel bills and providing operational data when operating this practical EV.
But what of the Right to Repair? Did you know that BMW can lock you out of your vehicle? We didn't, not until it happened. Is that fair or legal? And what about consumer rights? What about their dealers charging for what is essentially a manufactured service charge? And what about Consumer Protections?
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